Terms and Conditions of Gardening Service Use

These Terms and Conditions govern your use of the Sorellimavex website and our gardening services within South Africa. Please read them carefully before proceeding or submitting enquiries.

Last updated January 17, 2026

Acceptance of Terms Required

By using our website or requesting gardening services, you acknowledge and agree to these Terms and Conditions. If you do not accept these terms, kindly refrain from using our service or submitting forms. We may update terms as needed.

Definitions

Key terms in these Conditions clarify the relationship between you and Sorellimavex and the nature of the gardening service.

• Service: Any gardening-related work, consultation, design, or maintenance provided by our team.
• User: Any individual or entity visiting the site, making an enquiry, or booking services.
• Content: All text, images, messaging, and service descriptions on our platform.
• Agreement: The understanding formed when a user requests our gardening services.

Permitted Website and Service Use

Use the site for legitimate gardening service requests, space planning, or information only. Misuse or attempts to compromise the platform are prohibited.

Eligibility

Our services are available only to individuals or businesses located in South Africa, aged 18 or older, or otherwise legally able to enter contracts.

Minors must have parental or guardian approval.

Your Responsibilities

We expect all users to act respectfully and provide accurate, up-to-date information for communication and service delivery.

• Keep your contact details current and respond to messages related to services.
• Only request legitimate gardening services or information.
• Respect our team and communicate clearly about your garden’s needs.
• Comply with all South African laws and local regulations during service usage.

Prohibited Uses

Do not misuse the Sorellimavex platform or services in ways listed below.

• Harassing or threatening our staff or other clients in any manner.
• Providing false service requests or misrepresenting your identity.
• Uploading illegal, infringing, or offensive content to our platform.
• Attempting to compromise website security or functionality.
• Using the site for spam, solicitation, or commercial advertising unrelated to gardening.

Intellectual Property Rights

All content, images, trademarks, and service descriptions remain the property of Sorellimavex or licensed partners. Copying, distribution, or commercial use without written consent is prohibited. You retain rights to your own submitted information.

User Submitted Content

If you share suggestions, reviews, or images, you grant Sorellimavex permission to use or display them in line with privacy policies.

Privacy Policy and Data Use

Your data is managed as explained in our Privacy Policy. Review the policy for full details, and contact us with questions about your information. Learn more

Important Disclaimers

Sorellimavex provides gardening services based on professional experience. Outcomes depend on factors beyond our control, including climate and maintenance.

Service Limitation of Liability

We are not liable for loss or damage arising from unforeseen events or factors beyond reasonable control, including weather or third-party acts.

Indemnification

You agree to hold Sorellimavex harmless for claims or damages resulting from breach of these Terms or misuse of our site or services.

Dispute Escalation and Resolution

If an issue arises, we encourage friendly resolution through customer service first.

South African Law Applies

These terms are governed solely by South African law and any disputes will be interpreted accordingly.

Termination

We reserve the right to refuse or terminate site access or service provision for misuse or non-compliance.

Changes

Sorellimavex may update or modify these Terms and users should check conditions before each use.

Severability

If any part of these Terms is deemed unenforceable, remaining provisions remain in effect.

Entire Agreement Summary

These Terms and linked Privacy Policy represent the full agreement between you and Sorellimavex for service use.

Contact for Terms Queries

Reach out with questions about these Terms and Conditions.